Frequently Asked Questions
Common questions and their answers are below. Anything else goes to hello@giftandtravel.shop and gets a reply within one business day.
Will an order arrive ready to give?
Items are sent in their own retail packaging inside a plain outer mailer. We do not gift-wrap, and we do not include a price on the packing slip.
Are the safety items allowed in a carry-on?
The ID bands and cable locks are. Personal-safety keychains are sold to the maker’s own description; carry rules differ by airport and by state, so check before you travel.
How much does delivery cost?
A single $4.25 charge applies to US orders, removed automatically at $29. We take 1 business day to pack and the carrier takes 2–5 business days.
Can a gift be returned?
Any time inside 30 days of delivery, email hello@giftandtravel.shop. Once the unused item reaches us, the refund is processed to the original payment method in 3–5 business days.
How do I pay for an order?
Orders are paid by Cash on Delivery. No other method is offered, and none is accepted off the site.
Still stuck?
Email hello@giftandtravel.shop or call +1 (760) 323-8856. We are open Monday–Sunday 9:00 AM–11:00 PM (ET).