Payment Policy
Payment at Gifts and Luggage is described here in full: what we take, in what currency, at what point, and what happens when a charge fails.
Methods we accept
You can pay by Cash on Delivery. No other method is available, and we will never ask you to pay by a route that does not appear at checkout.
Currency and tax
Listed prices are in USD and exclude sales tax, which the checkout calculates for the destination before you pay.
When the money moves
For prepaid orders the funds are reserved at checkout and taken on dispatch. Cash-on-delivery orders are paid to the carrier at the point of delivery.
Keeping payment data safe
Everything is served over a secure connection, and card details are processed by our payment provider rather than stored by us.
Declined and duplicated charges
If checkout declines your payment, nothing is charged. Should you see the same amount twice, send the order number to hello@giftandtravel.shop and we will refund it.
Paying at the door
Cash on delivery carries no extra charge from us. The driver collects the order total exactly as confirmed by email.
Receipts and invoices
Your order confirmation doubles as the receipt and shows every charge. hello@giftandtravel.shop will resend it or reissue it to a business.